Our Vaia Premium Money-Back Guarantee

If you don't pass your exam despite Vaia's support, we will refund the cost of Vaia Premium for the month and even extend your subscription for one month! That means you only pay if you pass your exam :)

Please note that our money-back guarantee is only valid if you have studied at least 10 hours for the subject on Vaia. If you do not study, Vaia won't be able to support you.

 

How can I ask for the Money-Back Guarantee?

Please send us proof of the failed exam to support@hellovaia.com, and we will refund your subscription as soon as possible. 

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